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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Faith Boyd

May 26, 2026

5  out of  5
rating by Faith Boyd
"Raymond was a blessing today! Ive had another insurance agency for over 15 yrs and today I switched to State Farm. Your company saved me over $50 a month. Thank you!"
We responded:
"Faith, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Trina Noristani’s Team—we are always here to help!"
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Erick Alfaro

May 26, 2026

5  out of  5
rating by Erick Alfaro
"For the past 7 years, I’ve had my auto insurance with State Farm, and I can honestly say it’s been the best experience I’ve had in 25+ years of working with different insurance companies. I especially want to thank Ms. Olivia Roper. She’s a wonderful professional with a true passion for her work. When I needed a new auto policy for my vehicle, she jumped right on the request and made the entire process seamless. I couldn’t be more satisfied and thankful. It’s service like Olivia’s that really goes a long way. Thank you again for the excellent experience! — Erick Alfaro"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Trina Noristani’s Team. "
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Shams Mohibi

May 20, 2026

5  out of  5
rating by Shams Mohibi
"I have been a State Farm client, and I would like to sincerely recognize Mr. Raymond for the outstanding service he provided during my windshield claim process. From start to finish, he demonstrated exceptional professionalism, patience, and dedication in handling my case. Mr. Raymond took the time to clearly explain every step of the process, answered all of my questions, and coordinated efficiently with multiple departments to ensure everything moved forward smoothly. His knowledge, experience, and commitment to customer service made what could have been a stressful situation much easier and more manageable. It is rare to find someone who genuinely cares about helping clients and goes above and beyond to provide support. Thanks to his efforts, my issue was resolved efficiently, and I felt informed and supported throughout the entire process. I truly appreciate his assistance and am extremely satisfied with the level of service I received. State Farm is fortunate to have someone like Mr. Raymond representing their team."
We responded:
"Thank you for your kind review of State Farm Agent Trina Noristani’s Team. We appreciate it!"
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Enayatullah Mohibi

May 13, 2026

5  out of  5
rating by Enayatullah Mohibi
"I am a State Farm client, and I had a great experience working with my agent Mr. Raymond. He was very patient, professional, and extremely helpful throughout my windshield claim process. He clearly explained everything and coordinated with different departments at State Farm to help resolve my issue smoothly. His experience and customer service made the whole process much easier for me. I truly appreciate his support and I am very satisfied with how he handled my case."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jean Altamirano

May 12, 2026

5  out of  5
rating by Jean Altamirano
"Good service and excellent attention. They helped me get the lowest price."
We responded:
"We appreciate your review, Jean. We are so happy that you had such a wonderful experience with State Farm Agent Trina Noristani’s Team here in Springfield ! "
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Rose Elias

May 11, 2026

5  out of  5
rating by Rose Elias
"Raymond from Trina’s office was very helpful. He guided me thru the process of available options and answered all my questions. I’ve been with State Farm for almost 50 years, but Trina’s office is exceptional."
We responded:
"Thanks so much for the fantastic rating, Rose! We are so glad you had a positive experience with us here on State Farm Agent Trina Noristani’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Phyllis Holmes

May 8, 2026

5  out of  5
rating by Phyllis Holmes
"This is the BEST State Farm Office EVER!!! I recently experienced a leak in the upstairs bathroom resulting in water buildup between the 2nd floor and the downstairs ceiling. I called the office and Raymond answered. He briefed me on the claims process and connected me to the company to get started. I felt very confident while talking with him. When I had to call him again regarding the same claim issue because I was getting pressure from the restoration and moving companies to sign contracts and begin work, he took care of me. He was calm (and I was stressed), he was professional and proactive. He assisted me in getting to the right people to discuss the issues and answer my questions. He stayed on the lint ensure I had a proper resolution and was satisfied with the service I received. His customer service and support was exceptional. Raymond is a 10 out of 10 Gold Star Employee."
We responded:
"Thank you so much for the 5-stars, Phyllis! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Giti Rahimi

May 5, 2026

5  out of  5
rating by Giti Rahimi
"Talked to Raymond such a nice guy and helped me to have my car ins in less than 30 mins, really appreciate"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Trina Noristani’s Team. "
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Mooyoung 1

May 5, 2026

5  out of  5
rating by Mooyoung 1
"I would like to recommend Raymond from State Farm for his exceptional service. He is very professional, helpful, and thorough with all the details. He consistently follows up to ensure everything is on track. For anyone looking for car or general insurance, I highly suggest reaching out to him."
We responded:
"Thank you so much for the 5-stars, Mooyoung! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Deon German

April 30, 2026

5  out of  5
rating by Deon German
"Raymond was a great help today Glad to be part of the State Farm family."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jennifer Paulo

April 24, 2026

5  out of  5
rating by Jennifer Paulo
"Olivia is a phenomenal agent. She offered 🫴 plenty of affordable options in the insurance plan. Emmanuel Tagoe and I appreciate Olivia's assisting us with enrollment for state farm 🚜."
We responded:
"Thank you so much for the 5-stars, Jennifer! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Bob Baser

April 15, 2026

5  out of  5
rating by Bob Baser
"Bilal has been great, helped me save over $100 a month on my car insurance! And he has been a great guide in helping me understand the importance of life insurance. Thanks Bill!"
We responded:
"Thank you so much for the 5-star rating, Bob! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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farshid rahimi

April 8, 2026

5  out of  5
rating by farshid rahimi
"I had a great experience! The whole process was easy from start to finish, and everything was explained clearly along the way. The person helping me was Mr. Raymond very helpful, patient, and made sure all my questions were answered."
We responded:
"Farshid, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ahmad Zia Rahimi

April 7, 2026

5  out of  5
rating by Ahmad Zia Rahimi
"Great experience with Raymand Thank you."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Trina Noristani’s Team. "
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Dominion Painting

April 3, 2026

5  out of  5
rating by Dominion Painting
"Working with Trina and Raymond was a great experience."
We responded:
"Wow, thank you for the 5-star review, Dominion! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Andrew Linton

March 27, 2026

5  out of  5
rating by Andrew Linton
"Great experience with Raymond!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Trina Noristani’s Team! We deeply appreciate your kind words here in Springfield . "
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Dr. Edith- Closet Bible Teaching Ministry

March 26, 2026

5  out of  5
rating by Dr. Edith- Closet Bible Teaching Ministry
"Raymond has always provided excellent service. He is polite, respectful, knowledgeable and professional. THANK YOU, Raymond, for your service."
We responded:
"We appreciate your review, Dr.. We are so happy that you had such a wonderful experience with State Farm Agent Trina Noristani’s Team here in Springfield ! "
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Mohmmed Alsafi

March 19, 2026

5  out of  5
rating by Mohmmed Alsafi
".Excellent service—I highly commend them"
We responded:
"We appreciate your review, Mohmmed. We are so happy that you had such a wonderful experience with State Farm Agent Trina Noristani’s Team here in Springfield ! "
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Joyce Hurt

March 8, 2026

5  out of  5
rating by Joyce Hurt
"Trina has always been tremendous over the years with assisting my mother with anything pertaining to her policy and when I needed additional help, Raymond noticed that the forms I sent to the office were outdated and he was extremely helpful in sending the new forms and updating them in the system."
We responded:
"We appreciate your review, Joyce. We are so happy that you had such a wonderful experience with State Farm Agent Trina Noristani’s Team here in Springfield ! "
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Kitty Russell

February 28, 2026

5  out of  5
rating by Kitty Russell
"Trina has been my insurance agent for many, many years. I trust her completely and value her service. She is knowledgeable and responsive, as is her fellow Raymond Twyman. I am well served."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Trina Noristani’s Team."
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smallshop ding

February 25, 2026

5  out of  5
rating by smallshop ding
"Many thanks to Raymond from State Farm - Trina Noristani's team, for his helps finding me the best suitable insurance policies for my cars and house. Raymond fully answered all my questions and concerns with his super knowledge and patience. He always responded promptly to my emails and phone calls, explained issues in an easy understanding fashion. I highly recommend Raymond's profession to anyone looking for car/home insurance."
We responded:
"Thank you for the 5-star review, smallshop! Here on State Farm Agent Trina Noristani’s Team, we are proud to serve our community and appreciate your recognition. "
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Wakil

February 24, 2026

5  out of  5
rating by Wakil
"Olivia is not only professional and knowledgeable, but genuinely kind and trustworthy. She truly cares about her clients and goes above and beyond to make sure you feel supported and confident. It’s rare to find someone with her level of integrity and dedication. Highly recommend!"
We responded:
"Wakil, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Trina Noristani’s Team here in our Springfield office. "
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Eve Turner

February 19, 2026

5  out of  5
rating by Eve Turner
"Agent Trina Noristani has been absolutely top notch with handling my insurance matters. She and her staff has gone above and beyond the call of duty whenever I have called the office. As one of her clients for 32+ years, I highly recommend Trina Noristani State Farm Agent for insurance services."
We responded:
"Eve, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Trina Noristani’s Team!"
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Sheila Jackson

February 19, 2026

5  out of  5
rating by Sheila Jackson
"Trina and Bill are outstanding insurance agent providers. They take care of all my knees and I’ve been with them now for 18 years and they still got it going on."
We responded:
"Sheila, thank you for your wonderful review of State Farm Agent Trina Noristani’s Team!"
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Priscilla Owusu

February 19, 2026

5  out of  5
rating by Priscilla Owusu
"Olivia demonstrated a high level of professionalism and expertise in addressing my concerns.I greatly appreciated her knowledgeable guidance,as well as the support and reassurance she provided."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Trina Noristani’s Team! We deeply appreciate your kind words here in Springfield . "